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Home F.A.Q.

F.A.Q.

Whatis 4moto?

4MOTOis an e-commerce specialized in sales of special-alloyd motorbikes’accessories

DoI need to register an account in order to buy?

Yes,we need to know your address in order to send you the products

How do I register a new account?

It’s easy. Just click on “sign up” on top –right of the page and fill in the datas required.

How do I pay my order?

You can pay via Paypal or via bank transfer to this account:
ACCOUNT NAME: Sh Service S.r.l – IBAN CODE: IT74F0503454590000000001370

How my order will be shipped?

Your order will be sent via express courier

How much does shipping cost?

- Italy 9.00€ for orders under 150.00€; FREE for orders above 150.00€
- U.E. 9.00€ for orders under 150.00€; FREE for orders above 150.00€
- EXTRA U.E. 9.00€ for orders under 150.00€; FREE for orders above 150.00€ 

What’s the estimated delivery time?

From a minimum of 5  to a maximum of 15 working days. For special “racing” parts it could take some days more.

Can I withdraw and return my order?

In case you are not satisfied by your order, you can withdraw within 8 days from the delivery, sending us back (at your expenses) the product in its own packaging. The full refund will be sent to you at NET of the original shipping cost. In case a product is originally sent to you in a skinpack-like packaging, (which transparency allows you to see the product without opening it), the opening of the item will be considered as usage, and that will invalidate the possibility of withdraw.

How are 4moto parts guaranteed?

Each product has a standard law-guarantee but that doesn’t apply to damages provoked by any accidental breaks and any damage not attributable to manufacturing defects.
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